Terms and Conditions
General
The website, www.b2b.numatic.co.uk, is operated by Numatic International Ltd. Numatic International Ltd. is registered in England and Wales under company number 773331. Our registered office is Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY. Our main trading address is Millfield Road, Chard, Somerset, TA20 2GB. Our VAT number is GB 185 5172 46.
By placing an order through The Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions are between Numatic International Ltd. ("we/us/our") and you, the user of this Website ("you/your").
Please ensure you read and understand these Terms and Conditions before placing an order through the Website. We advise you to keep a copy alongside your order details for future reference.
We reserve the right to alter these Terms and Conditions at any time, and it is your responsibility to check if changes have been made
Payment
When placing your order, you will be directed to a secure online payment facility where you will be prompted to enter your payment information or account information. It is your responsibility to ensure that the details you provide are correct.
Following successful receipt, you will be directed to a confirmation screen displaying your order details. You will also receive a confirmation email.
Your order will not be dispatched until we have received payment in full and cleared funds.
Shipping & Delivery
Bank Holidays & Weekends: please be aware we are closed on Bank Holidays & weekends. Orders placed during these times will be processed as soon as possible upon our return. For information regarding specific orders please e-mail sales@numatic.co.uk
Cookie Policy
We use cookies to track certain information based on your use of the Numatic International Website. Cookies are small files placed on your hard drive that help us to provide you with a more personalised experience of the Website.
We use cookies in order to better understand the behaviour of those using our Website and to help us identify areas we can improve. The information we collect includes the browser you are using, the URL you access(ed) before and after visiting our Website, which parts of our Website you visit, and your IP address.
The cookies we use are categorised into three types:
Strictly Necessary Cookies
These cookies are required for certain features of our Website to run. For example, online forms and payments. Enabling these cookies will give you the best experience of our Website.
Performance Cookies
These cookies collect information about how you use our Website. The information collected includes which areas of the Website you visit, if you make a purchase, and the details of that purchase. The information collected by these cookies is anonymous, which means we cannot identify you from it.
Functionality Cookies
These cookies allow our Website to remember your preferences. For example, any font choice, font size or colour scheme you may have set.
For instructions on how to disable cookies, please contact your web browser provider directly.
Privacy Policy
Numatic International Ltd. is committed to respecting and protecting your privacy. Our primary goal in collecting personal information from you is to help us provide you with services and features that are better suited to your needs and offer you an enhanced user experience. We will only collect sufficient personal information to allow us to communicate with you in an appropriate way. Information that you provide to us will be held and processed in accordance with the Data Protection Act (1998).
We collect personal information from you at various stages throughout your use of our Website, including when you submit an enquiry or place an order.
The personal information we collect from you includes:
Contact Information
This information includes your name, email address, telephone number and delivery address.
Reasons for collecting this information include, but are not limited to:
• Responding to enquiries
• Fulfilling your order
• Contacting you with regards to any issues with your order
• Sending you marketing communications regarding products we feel will be of interest to you
Financial Information
This information includes your credit/debit card number and expiry date, and is used for billing purposes and to fulfil your order.
We will never sell your information to anyone. However, in order for certain third parties to provide services on our behalf, we are required to share limited information with them. The third parties with whom we share your personal information will not use your personal information for any reason other than to fulfil the service they provide to us.
Third parties delivering a service on our behalf include our providers of:
• Website services
• Online payment services
• Courier services
• Marketing services
• Mailing services
Other reasons we may be required to share your personal information include:
• As required by the Data Protection Act 1998
• In order to prevent fraudulent transactions
• For purposes required by law
If you think any personal information we hold about you is incorrect, incomplete or needs to be updated, please notify us. All notices from you to us must be in writing and sent to our contact address. We can then update our records.
Legal Information
These Terms and Conditions form a contract between you and us. They are governed by and will be interpreted in accordance with English law. The English courts will have exclusive jurisdiction to resolve any disputes between us.
Marketing Communications
From time to time, we may contact you with offers and information regarding our products. These may take the form of either postal or email marketing communications. If you would prefer not to receive marketing communications from us, please notify us as per the below.
If you no longer wish to receive marketing communications via email, please click on the ‘unsubscribe’ link at the foot of any promotional email you have received from us. Alternatively, please contact us in writing.
If you no longer wish to receive marketing communications via post, please contact us in writing.
Once we have received your request to opt-out, we will remove you from our mailing lists immediately. However, please note that you may still receive any marketing communications that have already been processed. Therefore, please allow 90 days for marketing communications to cease completely.
Any personal information that you provide to us will be held and processed in accordance with the Data Protection Act (1998).
Promotions
Promotional offers, along with any terms and conditions, will be clearly indicated on the website. All promotional offers are subject to availability and we reserve the right to withdraw them at any time.